While officers undergo de-escalation and risk mitigation training, learning the Listens skills has led many to say they wish they had this communication training at the start of their careers.
That includes our guest, Sergeant Brian Brown of the University of Colorado Police Department. Tune in as he explains why and how it’s making a difference in the Centennial State.
A credit union in Green Bay, WI, hopes to bring its community closer than ever through the power of listening!
Our guest is alumni Erin from Green Bay, WI. Erin is the Assistant Vice President of Learning and Development at Capital Credit Union.
When you think about a successful business, what comes to mind? A solid business model, innovative products, or perhaps a robust marketing strategy? While all these elements are critical, there’s another often-overlooked factor that plays a pivotal role in driving business success – organizational culture.
Organizational culture is like the DNA of a company. It’s an invisible yet powerful force that shapes behaviors, guides decision-making, and influences how we communicate. It’s the set of unwritten rules that everyone follows, not because they are enforced but because they are the norm.
In an effort to build leaders that transform their families, workplaces, and communities, we have developed a method for creating Caring Workplaces and Caring Communities that includes two new courses, Serves and Transforms.
What happens when a journalist, trained to listen to people, takes a class on listening?
Decades of innovation and progress have changed how we live and interact with those around us. If we are honest, we enjoy all the benefits and conveniences of high-tech, high-speed … Read More
It’s Worth the Effort Town and Country Magazine says more calls are made on Mother’s Day than any other day of the year – approximately 122 million. But, of course, … Read More
Unsure how to make the most of your professional development budget? Check out this guide for tips on how to invest in your team’s skillset and growth.
Unsure how to make the most of your professional development budget? Check out this guide for tips on how to invest in your team’s skillset and growth.
In this episode, Adam J. Salgat and CFCC CEO Misty Janks sit down to discuss company culture and what businesses should keep in mind heading into 2023. They share some new statistics about who employees think is in charge of company culture, how culture has improved coming out of the pandemic, and provide concrete examples of how to enhance connection.
