011 – I have to accept that?!
Acceptance, is it possible? You have the choice and the skills to navigate through acceptance. Listen to Leanne VanBeek…
Blog
010 – The power of choice
You always have a choice – Listen as Misty Janks, OCL professor and Impact Director discusses personal power, OCL and choice in life, parenting and work…
009 – Ok, you learned it but how are you using it?
The experience of the OCL class is profound for many of our alumni. Amy Phoenix, Alumni and Intern shares how the class impacted…
008 – The 5 reflective listening skills
Reflective listening is easy to do if you sincerely care about others. Stopping what you are doing, focusing in and…
007 – Dissecting effective confrontation message examples
Crafting your confrontation message is key to delivering your message effectively and getting your needs met. We go through real life examples to further understand FBI. Feeling, Behavior, Impact.
006 – Reflective Listening: Listening because you care
Showing care to others can be as simple as listening. But is it really that simple? Join us as we explore the value of listening. What can we adjust to help others by listening? You might be surprised!
005 – Confrontation: A guideline to tough conversations
Why do we ask for change? When we ask people to change we actually need their help. Kind of a different way to look at it. Listen in as…
004 – Confrontation: Help me do this well…
Confrontation can be difficult. But it is doable. Remember to identify three things: Feeling, Behavior and Impact. Sharing feeling helps us…
003 – Empathy: When is enough, enough?
Empathy is important if we want to connect with others. But when can it be too much?
002 – How to Have Empathy For People Who Suck
Catchy title for a real problem. Sometimes it is hard to relate and connect with others. How do we have concern and empathy for people when maybe we don’t want to? Empathy is a teachable, learnable hard skill. We have to choose to care, even if we don’t want to. Listen to Leanne VanBeek, OCL Michigan Chapter Lead,talk with host Adam Salgat about how this can be hard but is so important.